Privacy Notice
Last Updated: January 2024
1. Introduction
Net Zero One ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Notice explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Net Zero One is the data controller responsible for your personal data. You can contact us regarding any data protection matters at info@netzeroone.com.
3. Information We Collect
We collect the following types of personal information:
Contact Information:
Name and job title
Email address and phone number
Company name and address
Professional details relevant to our services
Service-Related Information:
Sustainability data and metrics
Environmental performance information
Business information relevant to our consultancy services
Communication records and project documentation
Website Usage Data:
IP address and browser information
Pages visited and time spent on our website
Referral sources and search terms
4. How We Use Your Information
We use your personal information for the following purposes:
Providing sustainability consultancy services
Communicating about projects and deliverables
Billing and payment processing
Improving our services and website functionality
Compliance with legal and regulatory requirements
Marketing communications (with your consent)
5. Legal Basis for Processing
We process your personal data based on:
Contract performance: To deliver our consultancy services
Legitimate interests: For business development and service improvement
Legal compliance: To meet regulatory requirements
Consent: For marketing communications and cookies
6. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
Trusted service providers who assist in delivering our services
Professional advisors (lawyers, accountants, auditors)
Regulatory bodies when required by law
Potential business partners (with your explicit consent)
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Staff training on data protection
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this notice, comply with legal obligations, and resolve disputes. Typically:
Client data: 7 years after contract completion
Marketing data: Until you withdraw consent
Website analytics: 26 months
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Erase your data in certain circumstances
Restrict processing of your data
Data portability
Object to processing
Not be subject to automated decision-making
10. Cookies
Our website uses cookies to improve user experience and analyze website performance. You can control cookie preferences through your browser settings. Essential cookies are necessary for website functionality and cannot be disabled.
11. International Transfers
If we transfer your data outside the UK/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the relevant authorities.
12. Changes to This Notice
We may update this Privacy Notice periodically. We will notify you of significant changes via email or website notice. The updated version will be posted on our website with the effective date.
13. Contact Us
For questions about this Privacy Notice or to exercise your rights, contact us at:
Net Zero One
Email: info@netzeroone.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.
